Help & Support on how to make your own ringtones with The iPhone Ringtone Maker
Q: Is my phone compatible?
A: Yes, our software can convert most popular song file formats into ringtones for iPhone.
Q: I bought a License but did not receive my Registration Code. Where is it?
A: The Registration Code is sent out to the email address that you provided to us during the payment process. The code is sent out automatically once payment is confirmed, which is usually "immediately" (except if you paid by eCheck, please read on).
However, if you do not find it, please make sure you check all potential folders in your email system: Inbox, Spam, Junk mail, Bulk mail, etc. (each email system works differently as to how it treats new such mail). Except for eCheck payers, if you have not received the Registration Code after checking your email account carefully and waiting for 2-3 hours (in case there is some unexpected delay in the delivery of the email), please contact our Customer Support Team using the form below.
Payment by eCheck: If you have paid by eCheck, the registration code is not sent out until the eCheck is cleared and an "OK" is given from the payment system. Once this is done, the Registration Code will be sent out automatically as well, but it usually takes PayPal five days to approve eChecks. Therefore, please wait to contact us since we will not be able to speed up such process!
Q: I lost my registration code? How can I have it sent to me?
A: If you lost your registration code, there is no problem. All you have to do is to fill the form below with the name and email address used when you registered with us and you will receive the registration code at that email.
Q: Why is the music/audio file not compatible with The iPhone Ringtone Maker?
A: Most music and audio files are compatible with our application; however, if the file is DRM (Digital Rights Management) protected The iPhone Ringtone Maker will not be able to process it. The iPhone Ringtone Maker is compatible with the following types of files:
MP3
WMA
OGG
WAV (e.g. audio files made on your computer: voice recordings, sounds, etc.)
Audio CD files* (songs from your music CDs)
You can also convert YouTube videos into ringtones
Important: It is your responsibility to have the rights to use the respective audio files as ringtones.
*Access to audio CD tracks is dependant on CD drive compatibility; therefore, this option may not be available on every computer.
Q: Where can I find the manual of my phone?
A: You can find an user guide for the iPhone, >here<
Q: How do I transfer the ringtone file from the computer to the iPhone
A: Once you saved the .m4r ringtone file created with The iPhone Ringtone Maker, you need to double click on the file. It will open up with iTunes and the ringtone file will be imported under the Ringtones library. You will then have to connect your iPhone to the computer, using an USB cable. You should have received one when you purchased the phone. In iTunes make sure that the "Sync Ringtones" option is checked. Click the Sync button, located at the lower right corner of the iTunes window and you are done.
Q: How much does it cost?
A: The cost of a License is $9.95. When you buy a License, you are able to make unlimited ringtones. Plus you get access to future upgrades of the software. Once you buy the License, you pay nothing else to us!
The cost of one single ringtone is $2.99. You can buy just one ringtone at a time if you want.
The cost of the License is less than 4 individually bought ringtones! So, if you want to make more than 4 customized ringtones for you and your friends, the best deal around... anywhere... is to buy a The iPhone Ringtone Maker License. Compare other applications for yourself and you will see in quality, support and price that we come out on top!
If these do not answer your questions or help resolve any problem you might have, then...
